Shipping Policy
Effective Date: January 8, 2025
Thank you for shopping with BREGLUX UNIE! This Shipping Policy outlines the terms and conditions related to the shipping of orders placed on our website https://bregluxunie.com. By placing an order, you agree to the terms and conditions outlined in this policy.
1. Shipping Locations
We currently offer shipping to addresses within the United States. We do not currently offer international shipping, but this may be updated in the future. Please check back for any changes to shipping destinations.
2. Processing Time
- Orders are processed within 1-2 business days after payment has been confirmed, excluding weekends and holidays.
- If there is any delay in processing your order, you will be notified by email with an updated estimated shipping time.
3. Shipping Methods and Delivery Times
We offer various shipping methods to ensure you receive your order in a timely manner. Delivery times are estimates and may vary depending on your location and the shipping carrier. The available shipping methods are:
- Standard Shipping: Typically arrives within 5-7 business days after processing.
- Expedited Shipping: Typically arrives within 2-3 business days after processing.
- Express Shipping: Typically arrives within 1-2 business days after processing.
The shipping method and estimated delivery time will be provided during checkout, and shipping fees will be calculated based on the shipping address and chosen delivery method.
4. Shipping Fees
- Shipping fees are calculated at checkout based on your delivery location, the size of the order, and the selected shipping method.
- For certain promotions or order thresholds, BREGLUX UNIE may offer free shipping. Any conditions for free shipping (e.g., minimum order value) will be clearly communicated during the checkout process.
Please note that taxes and duties are not included in the shipping cost and may apply depending on your location.
5. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this tracking number to check the status of your delivery directly on the shipping carrier’s website.
If you have not received tracking information or if your tracking number is not working, please contact our customer service team for assistance.
6. Shipping Delays
While we strive to ensure prompt delivery of all orders, please note that shipping carriers may experience delays due to factors beyond our control, such as:
- Weather conditions
- Natural disasters
- Carrier issues or strikes
- Public holidays
BREGLUX UNIE is not responsible for delays caused by the shipping carrier. If your order is delayed, we recommend contacting the carrier directly for more information.
7. Undeliverable Packages
If a package is returned to us because it is undeliverable (due to an incorrect address or refusal), we will notify you as soon as possible. You may be asked to pay additional shipping fees to resend the package.
8. Order Changes and Address Corrections
Once an order is placed, we work to process and ship it as quickly as possible. If you need to make changes to your shipping address or request modifications to your order, please contact our customer service team immediately. We may not be able to accommodate changes after the order has been shipped.
9. Damaged or Lost Packages
If your package is damaged during transit or lost, please contact us within 7 days of receiving your order. We will assist you in filing a claim with the shipping carrier and resolve the issue promptly.
Please keep all packaging and any damaged items for inspection if required by the carrier.
10. Customer Service and Assistance
If you have any questions about our shipping process, or if you experience any issues with your order, please reach out to our customer service team at:
BREGLUX UNIE
225 Pearl Dr, Somerset, Kentucky (KY), 42503
Phone: (606) 679-8230
Email: info@bregluxunie.com
Website: https://bregluxunie.com
11. Changes to the Shipping Policy
BREGLUX UNIE reserves the right to modify or update this Shipping Policy at any time. Any changes will be posted on this page, and the updated policy will take effect immediately upon publication. Please review this page periodically for any updates.
This Shipping Policy is effective as of January 8, 2025